Política de privacidad

Smyth & Jones, a division of Archipel, Inc., respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or purchase our products.

Smyth & Jones is headquartered in the State of Florida, USA, and ships worldwide from our distribution center in Portugal.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping and billing address, phone number, and company name (if applicable)
• Payment Information: Processed securely via third-party payment gateways; we do not store credit card details
• Device and Usage Data: IP address, browser type, operating system, site activity (via cookies and analytics tools)

2. How We Use Your Information

• Fulfill and manage product orders
• Respond to customer inquiries and support requests
• Communicate with you regarding orders, invoices, and updates
• Improve our website, services, and customer experience
• Comply with applicable laws and regulations

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data.

However, we may share your information with:

• Shipping and logistics partners to deliver your orders
• Payment processors for secure transaction handling
• Service providers (such as website hosting or IT support) who operate on our behalf and under confidentiality agreements

All third-party vendors are required to comply with applicable data protection laws, including GDPR in the EU and U.S. federal/state privacy laws.

4. International Data Transfers

By providing your information, you consent to the transfer and processing of your data outside your country of residence, including to the United States and the European Union, where data protection standards may differ.

We take appropriate safeguards to ensure that your data remains protected in compliance with applicable laws.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your data
• Request deletion of your data (subject to legal or contractual obligations)
• Object to or restrict certain processing activities
• Withdraw consent (where applicable)

To exercise any of these rights, please contact us at info@smythandjones.com.

6. Cookies & Tracking

We use cookies and similar technologies to improve website performance, personalize content, and analyze usage.

You can control or disable cookies through your browser settings. Some features of our site may not function properly without cookies enabled.

7. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purposes outlined above
• Meet legal or regulatory obligations
• Resolve disputes or enforce our agreements

8. Security Measures

We implement commercially reasonable technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, or disclosure. While no system is 100% secure, we continuously improve our practices to safeguard your information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated date will be indicated at the top of the policy. Continued use of our services after changes constitutes your acceptance.

10. Contact Us